1. Who We Are
AML Instruments are specialists in test equipment calibration, service, and supply.
Business Address: Eco One, Highcliffe Business Park, The Cliff, Lincoln, Lincolnshire, LN1 2WE
Website: https://amlinstruments.co.uk/
Email: [email protected]
Phone: 01522 789375
2. Information We Collect
We may collect the following types of data:
Information you provide directly
- Name
- Company name
- Job title
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment platforms; we do not store full card details)
- Any messages or enquiries you send to us
Information collected automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited & time spent on our site
- Cookies and tracking data (see Section 7)
Information from third parties
We may receive data from:
- Payment processors (e.g., for fraud prevention or transaction confirmation)
- Delivery and logistics providers
- Business directories or LinkedIn
3. How We Use Your Information
We use your information to:
- Provide calibration, service, or product supply services
- Manage orders, payments, and deliveries
- Respond to enquiries and provide customer support
- Improve our website and services
- Maintain internal records and accounts
- Send marketing communications (only with your consent or legitimate interest)
- Comply with legal or regulatory obligations
4. Legal Basis for Processing
We process data on the following legal bases:
- Contract necessity – to fulfil service requests/orders
- Legitimate interest – business administration, improving services, direct B2B marketing
- Consent – where required, such as marketing opt-ins
- Legal obligation – accounting, tax and regulatory requirements
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment service providers
- Delivery and logistics partners
- IT service providers (website hosting, email services, CRM systems)
- Third-party calibration partners (when necessary to fulfil your request)
- Government or legal authorities when required by law
All third parties agree to safeguard your data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Typical retention periods:
| Data Type |
Retention Period |
| Customer service / calibration / sales records |
3 years (minimum) |
| Marketing data |
Until you unsubscribe or request deletion |
7. Cookies & Tracking
AML Instruments (“we”, “us”, or “our”) uses cookies and similar technologies on our website to improve your browsing experience, analyse website traffic, and support essential site functionality such as online forms or account login. This Cookie Policy explains what cookies are, how we use them, and how you can control them.
Types of Cookies We Use
| Cookie Type |
Purpose |
| Strictly Necessary Cookies |
These cookies are essential for website operation and cannot be disabled in our systems. |
| Performance & Analytics Cookies |
Used to collect data on how visitors use our website (e.g., pages visited, time spent). Helps us improve website performance. |
| Functionality Cookies |
Enable enhanced website features such as remembering preferences. |
| Marketing / Advertising Cookies |
Used to deliver relevant adverts and track ad performance (used only with consent). |
We may use third-party services such as Google Analytics to collect anonymous usage statistics.
Managing Cookies
You can:
You can manage your cookie preferences via your browser settings:
-
Chrome: Settings > Privacy and Security > Cookies
-
Firefox: Settings > Privacy & Security > Cookies and Site Data
-
Edge: Settings > Cookies & site permissions
-
Safari: Preferences > Privacy
Blocking some cookies may impact website functionality.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about our Cookie Policy:
Email: [email protected]
Website: https://amlinstruments.co.uk
8. Your Data Rights
Under UK GDPR/EU GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion (where legally permitted)
-
Restrict or object to processing
-
Withdraw consent where applicable
-
Request data portability
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact our Data Protection Officer at: [email protected]
9. Data Security
We use technical and organisational measures to protect your personal data, including:
- Secure servers and encrypted connections (SSL)
- Access controls and authentication procedures
- Regular security reviews
10. International Transfers
If data is transferred outside the UK/EU, we ensure that appropriate safeguards are in place (e.g., adequacy decisions, Standard Contractual Clauses).
11. Third-Party Links
Our website may contain links to third-party sites. Please note that we have no control of websites outside the amlinstruments.co.uk domain. We are not responsible for their privacy practices and recommend reviewing their policies.
12. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Data Protection Contact
Contact Name: Rebecca Leeson
Email: [email protected]
